Privacy Policy

When you place an order, submit an inquiry form, or interact with our website, we may collect the following categories of personal data:

• Identity Data: Full name, as provided in order or contact forms.
• Contact Data: Phone number(s), email address, and delivery address.
• Order Data: Selected product bundle, order timestamp, order reference ID, and delivery state.
• Technical Data: IP address, browser type and version, time zone, and device type — collected automatically via server logs.
• Usage Data: Pages visited, time on page, and referral source (e.g., UTM campaign parameters).

We do not collect payment card numbers, bank details, or any financial credentials at any point. All payments are collected in cash at the point of delivery by our logistics partners.

We use your personal data strictly for the following purposes:

• Processing and fulfilling your product order, including coordinating nationwide delivery.
• Contacting you via phone or WhatsApp to confirm delivery schedules and address details.
• Sending you an order confirmation email where an email address is provided.
• Analysing aggregate, anonymised usage data to improve our website experience.
• Complying with applicable Nigerian data protection regulations and legal obligations.

We do not sell, rent, or share your personal data with third-party marketers or advertisers.

Order records are stored on secure, encrypted infrastructure hosted on Cloudflare's global edge network. All data in transit is protected via TLS 1.2 or higher. Access to customer records is restricted to authorised Supreme Computer Concepts personnel involved in order fulfilment only.

We retain order data for a maximum of 24 months after the order date, after which records are permanently deleted unless a longer retention period is required by law.

We share your personal data only with the following trusted parties, and only to the extent necessary:

• Logistics Partners: Your name, phone number, and delivery address are shared with the dispatch rider responsible for your delivery.
• Cloudflare Workers: Our backend order processing infrastructure runs on Cloudflare. Data is processed in accordance with Cloudflare's enterprise-grade data processing agreements.

No other third parties receive your personal data without your explicit consent.

Our website uses a minimal set of cookies and local storage to ensure basic functionality. We do not use advertising or third-party tracking cookies. The following types of cookies may be set:

• Essential Cookies: Required for the website to function correctly. These cannot be disabled.
• Analytics Cookies: Anonymised, aggregate page view data. No personally identifiable information is linked.

Under the Nigeria Data Protection Act 2023 (NDPA) and the Nigeria Data Protection Regulation (NDPR), you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data (subject to legal retention requirements).
• Object to or restrict the processing of your data.
• Lodge a complaint with the Nigeria Data Protection Commission (NDPC).

To exercise any of these rights, contact us at support@supremeconcepts.com.ng or via our contact page.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the revised policy.